Process Flowchart Examples (BPMN): View & Download [2026]
Nothing teaches faster than a well-made example. On this page you can pan through real business process flowcharts — procurement, customer onboarding and support ticket handling — in BPMN notation, with lanes by owner and decisions mapped. They were all generated by FluxoGen from a text description, and each one's SOP can be downloaded free.
Example: procurement flowchart (interactive)
From request to payment, with supplier quotes and a board approval threshold. Drag to pan and scroll to zoom — this is the real diagram, not an image:
Notice three things: each horizontal lane is an owner (Requester, Procurement, Board, Finance); the diamonds are decisions with both paths labelled; and the process has two possible endings — purchase completed or request cancelled. That clarity is what sets a professional flowchart apart from a drawing of boxes.
Three complete flowcharts to explore
In the public gallery you can pan the three diagrams and download each one's SOP in Word — with no account:
Procurement Flowchart
Request → quote → approval threshold → order → payment · 4 lanes, 2 decisions
Customer Onboarding Flowchart
Contract → kickoff → training → go-live · 3 lanes, 1 decision
Support Ticket Handling Flowchart
Triage → L1/L2 → customer validation · 3 lanes, 2 decisions
The 5 symbols you need to know
BPMN has dozens of symbols, but 90% of everyday processes use only these five:
Start event
Thin-bordered circle: the trigger that fires the process. E.g. "Customer opens a ticket".
Task
Rounded rectangle: an activity performed by someone. A short name, imperative verb: "Review the request".
Exclusive gateway (decision)
Diamond with an X: a question with mutually exclusive paths. Each exit carries the condition label: "Approved" / "Not approved".
End event
Thick-bordered circle: an outcome of the process. A process can (and often does) have more than one ending.
Pool and lanes (swimlanes)
Horizontal bands that split the process by owner. An arrow crossing a lane is a handoff of responsibility — where processes break most.
For the full mapping method, follow the step-by-step on how to make a process flowchart. And to turn the flowchart into a document, see the guide on how to write an SOP and the SOP template for Word.
Create your process flowchart in 3 steps
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1
Describe the process in plain text — the way you would explain it to a new colleague. No notation, no drawing tool.
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2
The AI generates the BPMN with lanes by owner, decisions mapped and standardized naming — like the examples on this page.
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3
Edit in the browser and download — adjust whatever you want in the visual editor and export the flowchart as SVG along with the SOP in Word.
$4 free on sign-up · no card · flowchart from $1
Frequently asked questions
What is the difference between a flowchart and BPMN?
A flowchart is the generic name for any flow diagram. BPMN is the international standard notation for business processes: specific symbols for tasks, decisions, events and lanes. Every BPMN is a flowchart — but with rules any process analyst understands.
Can I use these examples in my company?
Yes. The examples are public and each one's SOP can be downloaded free in the gallery, with no account. For your specific process, generate your own flowchart.
Do I need Visio or Bizagi to create a flowchart like this?
No. You describe the process in text and the AI generates the BPMN automatically — editable in the browser, nothing to install and no monthly subscription.
What are the lanes (swimlanes)?
Horizontal bands that split the flowchart by owner. Each lane holds only that actor's activities; arrows crossing lanes mean a handoff of responsibility — the points where processes most often fail.